housing disrepair claims

What is housing disrepair?

If you are living in a council home, social housing or housing association property and your landlord is not meeting their repair obligations, you may be entitled to compensation.

Housing disrepair can include mould or damp problems, pest infestations, leaks & water damage, broken heating systems, faulty electrical wiring, internal deterioration, gutters, drains, pipes & structural issues, and broken kitchen & bathroom fittings.

If you are experiencing any of these problems in your rented property, you should speak to our legal advisor about claiming compensation from your landlord.

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Testimonials 

Ashley Y

Council Tenant

We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed.

client 4

Wayne B

Housing Association Tenant

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Couldn’t leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Thank you so much

Liam M

Council Tenant

My flat was repaired in time for my child’s birth and I received rent refunds and compensation. The team were very helpful and understanding of my dangerous situation.

What are landlords responsible for?

If your property is in disrepair and your landlord is not fixing the problem, you may be able to get compensation.

You can get compensation for problems with the structure and exterior of the property, heating and water systems, gas appliances, ventilation, and electrical wiring.

Your landlord cannot charge you for any of the repair work listed above and they are responsible for these repairs irrespective of what your tenancy agreement says. However, if your landlord agrees they may also be responsible for additional repairs too, this depends on your tenancy agreement.

If you are a tenant with a problem housing situation, contact a lawyer for legal advice about getting compensation from your landlord.

When can I make a housing disrepair claim?

If your landlord refuses to make repairs to your property that they are responsible for, you may be able to make a claim against them.

To be eligible to make a claim, you must have informed your landlord about the disrepair and provided evidence.

Housing disrepair claims can be made either during your tenancy or after your tenancy but must be made within 6 years of the date you provided notice to your landlord about the disrepair.

Your landlord may not be responsible for repairs if they are a result of you not taking care of the property properly or doing something unreasonable.

We do not accept private landlord claims, as a rule of thumb if you have used a letting agent or your landlord is an individual we may not be able to assist you.

Find out if you’re eligible to file a NO WIN, NO FEE disrepair claim today.

What can I claim for?

If you are experiencing problems with your housing, you may be entitled to compensation from your landlord. The court can order your landlord to carry out repairs, and you may also be able to claim for damages, financial loss, personal injury, or inconvenience.

If your belongings have been damaged or destroyed as a result of the poor condition of the property, you may be able to claim compensation. This also applies if damage occurred during repairs that your landlord made. If you have suffered financial loss due to your landlord’s failure to carry out repairs, you may be able to claim for this. However, if you are in rent arrears, this could impact your outcome.

If you have been injured as a result of your landlord’s negligence, you may be able to make a personal injury claim. This could include respiratory problems caused by damp or mould, injuries from slipping or tripping hazards, carbon monoxide poisoning, and other types of injuries. We can assist you with medical reports, expert evidence, and court action proceedings.

If you have been inconvenienced by the poor condition of your housing, you may be entitled to compensation. This could include disruption to your daily life, not being able to use your home, or having to wait for repairs to be carried out.

If you believe you may be entitled to compensation, please contact us for further legal advice.

How do I make a claim for housing disrepair?

If you are experiencing problems with your housing, you may be entitled to compensation from your landlord. However, the process of making a claim can be difficult, which is why it is important to seek the help of a legal expert.

Before you can make a claim, you must follow the Pre-Action Protocol for Housing Conditions Claims. This protocol outlines a number of steps that you must take before proceeding with your claim. These steps include attempting to find an Alternative Dispute Resolution, submitting a letter of claim to your landlord and requesting necessary documents from your landlord.

If your landlord fails to respond to your letter of claim or the response is not satisfactory, you can issue proceedings by applying to the county court.

By following the proper steps and seeking legal advice, you can ensure that you have the best chance of success in your claim for compensation.

How can we help with housing disrepair claims?

If you are experiencing problems with your housing, you may be able to get compensation by making a housing disrepair claim. Our team of lawyers specialise in housing law and can provide expert assistance throughout the claims process.

To make a successful claim, you will need to show that your landlord has failed to carry out repairs which have resulted in your property becoming damaged or unsafe. This can be difficult to prove, which is why it is advisable to seek legal advice from a specialist lawyer.

At our initial assessment, we will assess your case to determine whether you have a valid claim. If you do decide to proceed with your claim, we will help you gather evidence and represent you at your hearing.

Making a housing disrepair claim can be complex, so it is important that you seek legal advice to ensure that you have the best chance of success. Contact us today to find out more about how we can help you.

Our solicitors will be there for you throughout the entire process. For more information about the services that we offer, contact our team today on 0333 050 9030 

How much does it cost to claim for housing disrepair?

If you are a tenant with problematic housing, you may be entitled to compensation. The amount of compensation you may receive will depend on the severity of your case and whether or not you are eligible for Legal Aid.

Claiming for housing disrepair can be a costly process, but if you win your case, your landlord could be ordered to cover your costs. There are three court routes available for claiming compensation: small claims, fast track, and multi-track. Your case will likely be allocated to the fast-track court if it is not eligible for small claims.

If you believe you have a case for compensation, please contact us for legal advice. We can help you determine if you are eligible for Legal Aid and guide you through the process of filing a claim.

Court proceedings & fees can vary from case to case, our lawyers can tell you more about the fees that you will need to pay, call us on 0333 050 9030  to claim today.

Find out if you’re eligible to file a NO WIN, NO FEE disrepair claim today.

Our no win, no fee policy

It is your right as a tenant to live in safe and comfortable conditions. If your landlord fails to uphold this responsibility, you may be able to sue them for damages resulting from personal injury.

We believe that everyone should have access to reliable and professional assistance with their housing disrepair issues. That is why we work on a no-win, no-fee basis.

This means that if you lose your case, you will not be charged legal costs for our services. You will not need to pay any up-front costs; instead, if your case is successful, the payment will simply be deducted from the compensation you receive.

How much compensation can you get for housing disrepair?

If you are a tenant with problematic housing, you may be entitled to compensation. The amount of compensation awarded varies from case to case, and is calculated based on several factors including the severity of the disrepair, how long the issues have persisted since you informed your landlord, and the cost of your rent.

In some cases, if your property is completely uninhabitable, you could be awarded 100% of the cost of your rent for the duration of time that the issue has persisted. However, this is unusual. Generally, you can expect to receive between 25% and 50% of your rent in compensation. If you believe you are entitled to compensation, please contact a housing lawyer for further advice.

Frequently asked questions

All tenants have the right to a safe and habitable home. If your landlord fails to make necessary repairs, you may be eligible to file a housing disrepair claim for compensation. This can include damage, personal injury, financial loss, or nuisance.

To begin the process, we will need to see a copy of your tenancy agreement, including any tenancy conditions. We can then assess whether you have a case for compensation and advise you on next steps.

Don’t hesitate to get in touch with us if you are experiencing problems with your housing situation. We can help you understand your rights and options, and fight for the compensation you deserve.

If your housing issue is causing you significant problems, you may be able to claim compensation from your landlord. The amount of compensation you could receive depends on the severity of the problem and how long it has been going on for.

In most cases, tenants can receive between 25 and 50% of the rent they have paid. Our housing solicitors can advise you on how much compensation you could potentially receive as a result of your landlord’s negligence. Get in touch with us today to find out more.

Yes. Mould can cause many issues including damage to your belongings as well serious health issues that you can seek restitution for. If the mould in your rental property has occurred because of a repair issue then you can make a claim for disrepair. Our housing disrepair lawyers can help you to take legal action to get the compensation that you deserve.

What is the first step in the protocol?

The first step of the protocol is to attempt to find an Alternative Dispute Resolution. This means that you try to come to an agreement with your landlord without going to court. This could involve talking to your landlord directly, or using a mediator.

What is the second step in the protocol?

If you are unable to reach an agreement through Alternative Dispute Resolution, the next step is to send a letter of claim to your landlord. This letter will outline your problem and what you think needs to be done to fix it. You should also include how much money you think you are owed.

What is the third step in the protocol?

After sending the letter of claim, you will need to wait a reasonable amount of time for a response from your landlord. This is typically 14 days. If you do not receive a response, or if the response is not satisfactory, you can proceed to the next step in the protocol.

What is the fourth step in the protocol?

The fourth and final step in the protocol is to make a court claim. This should be done as a last resort, as it can be costly and time-consuming. However, if you have followed the steps correctly and your landlord still has not fixed the problem, this may be your only option.

If you are experiencing problems with damp in your property, it is possible to claim compensation from your landlord. For example, if the damp has damaged your belongings, disrupted your daily life or has made you ill. If you believe your landlord is responsible for the problem, you can take legal action to seek compensation.

We are National Housing Disrepair experts.

We cover the whole of the UK, contact us via email, telephone or live chat.